Sony A7 IV A7 IV Update Problem

[SteveC]

Hi all. I have an A7 1V. I'm trying to install an update. Full battery. Formated the card in the camera. Added the update file to the folder. Card then put back in camera. When I go to Version then update
I'm getting message 'There is no media inserted in slot 1 there is no update file in the media or the file is dammaged' ?

Done this a few times with different cards to no avail.

 

[Tim Mayo]

Hi all. I have an A7 1V. I'm trying to install an update. Full battery. Formated the card in the camera. Added the update file to the folder. Card then put back in camera. When I go to Version then update
I'm getting message 'There is no media inserted in slot 1 there is no update file in the media or the file is dammaged' ?

Done this a few times with different cards to no avail.

Which firmware version is your camera currently on Steve? When updating from Ver. 1.01 or earlier, you need to update to Ver. 1.05 before proceeding with the Ver. 2.00 update.

Also make sure that the firmware you copy over to the memory card is placed in the main root directory, not in any of the subfolders. Also check that it is called BODYDATA.DAT and not BODYDATA-1.DAT that your system may have renamed it to if it was downloaded to a folder with an existing firmware with the same name.

 

[SteveC]

Which firmware version is your camera currently on Steve? When updating from Ver. 1.01 or earlier, you need to update to Ver. 1.05 before proceeding with the Ver. 2.00 update.

Also make sure that the firmware you copy over to the memory card is placed in the main root directory, not in any of the subfolders. Also check that it is called BODYDATA.DAT and not BODYDATA-1.DAT that your system may have renamed it to if it was downloaded to a folder with an existing firmware with the same name.

Hi and thx for the reply. The version in the camera now is 1.10. Note that thats version 1.10 not 1.01. I know about the 2 updates 1.05 and 2.00. Iv tried them both. I haven't looked at the BODYDATA the way it's spelt. I will check that. And I drag and dropped the download straight onto the main folder on the sd card. Not it any sub folders. I'll let you know how I get on.

 

[SteveC]

Hi and thx for the reply. The version in the camera now is 1.10. Note that thats version 1.10 not 1.01. I know about the 2 updates 1.05 and 2.00. Iv tried them both. I haven't looked at the BODYDATA the way it's spelt. I will check that. And I drag and dropped the download straight onto the main folder on the sd card. Not it any sub folders. I'll let you know how I get on.

• SM-S908B
• 2.2 mm
• ƒ/2.2
• 1/50 sec
• ISO 64

 

[SteveC]

Which firmware version is your camera currently on Steve? When updating from Ver. 1.01 or earlier, you need to update to Ver. 1.05 before proceeding with the Ver. 2.00 update.

Also make sure that the firmware you copy over to the memory card is placed in the main root directory, not in any of the subfolders. Also check that it is called BODYDATA.DAT and not BODYDATA-1.DAT that your system may have renamed it to if it was downloaded to a folder with an existing firmware with the same name.

Pls see my picture. Iv tried this with both files making sure it's spelt correctly and the camera still won't update ?

• SM-S908B
• 2.2 mm
• ƒ/2.2
• 1/25 sec
• ISO 1000

 

[Tim Mayo]

Pls see my picture. Iv tried this with both files making sure it's spelt correctly and the camera still won't update ? View attachment 46342

The update is named correctly and in the correct location so I can't think of another reason why it wouldn't work I'm afraid. Have you tried downloading the update again just in case the file is corrupt? Where did you download it from? If you download it again and it still doesn't work I'd perhaps try downloading it from a different support site just in case the download at source is corrupt.

Download links for 2.0

• US: Sony Support
• UK: Sony Support

 

[SteveC]

The update is named correctly and in the correct location so I can't think of another reason why it wouldn't work I'm afraid. Have you tried downloading the update again just in case the file is corrupt? Where did you download it from? If you download it again and it still doesn't work I'd perhaps try downloading it from a different support site just in case the download at source is corrupt.

Download links for 2.0

• US: Sony Support
• UK: Sony Support

Downloaded from Sony website sony.co.uk

 

[MarkL]

I'm having the same issue on my a7 IV starting from Ver 1.00 attempting to update to Ver 1.05 first. I still get the noted message. I've used multiple SD cards, installed in root directory after formatting, and downloaded multiple copies of the firmware from both US and UK Sony site -- changing each downloaded file to BODYDATA.DAT. Still receiving message.