Astacus
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- Name
- Robert Beynon
Previous thread. Warning, contains NSFW trauma images!
I have a personal/amateur insurance policy with eversure - have done for as long as I have been schlepping costly gear around the world.
Sequence: March 2nd, 2024. At Tapir Valley, Costa Rica (a must visit for bird photographers), my 600/F4, attached to an A1 and a 1.4 TC fell from the tripod mount and, to put it mildly, the lens broke! Short term solution: gruelling drive back to San Jose to buy a 200-600 - thanks to our amazing guide. Ended up with lots of great images.
Filed initial insurance claim from CR.
Got home, and claim was finalised, and passed to loss adjusters.
They in turn passed the issue to their specialists, who arranged collection of the lens bits, all packed in original packaging.
In a short while, they proclaimed the lens irreparable, and now, (May 3rd) I am going through the final stage of arranging for a brand new replacement lens to be delivered to me.
I cannot find ANYTHING to complain about with my treatment, with the efficiency of the process, or with the outcome.
Morals of this story:
Nice to report a happy ending!
Rob
I have a personal/amateur insurance policy with eversure - have done for as long as I have been schlepping costly gear around the world.
Sequence: March 2nd, 2024. At Tapir Valley, Costa Rica (a must visit for bird photographers), my 600/F4, attached to an A1 and a 1.4 TC fell from the tripod mount and, to put it mildly, the lens broke! Short term solution: gruelling drive back to San Jose to buy a 200-600 - thanks to our amazing guide. Ended up with lots of great images.
Filed initial insurance claim from CR.
Got home, and claim was finalised, and passed to loss adjusters.
They in turn passed the issue to their specialists, who arranged collection of the lens bits, all packed in original packaging.
In a short while, they proclaimed the lens irreparable, and now, (May 3rd) I am going through the final stage of arranging for a brand new replacement lens to be delivered to me.
I cannot find ANYTHING to complain about with my treatment, with the efficiency of the process, or with the outcome.
Morals of this story:
- Don't drop your expensive lenses!
- The insurance policy absolutely paid for itself. My home insurance would not have looked at this!
- I expect my premium will go up, but if it is a reaonable increase, I will stay with Eversure. They have done right by me, and deserve my continued business.
Nice to report a happy ending!
Rob