Palhil
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- Paul Hill
Hi
At the end of last year, I bought a ZV-E10 with the kit lens and then added a couple of other lenses that I thought would give me a good range. I am still a novice and unfortunately, I had a busy year and wasn't able to get out to use the camera and lenses very much. However, recently I have noticed that one of the lenses is behaving oddly. I think it might be a fault but I thought I should ask before I try sending it back to Sony for repair whilst it is still under warranty. Maybe I am doing something wrong. The other lenses work fine.
The lens I'm having issues with is the Sony E PZ 18-105 mm (SELP18105G)
When I turn the camera on the lens seems fine to begin with but then appears to start randomly losing connection to the camera. It will zoom in and out and display F-- on the screen. After doing this three or four times it finally loses connection completely. If I try to use the zoom controls the screen says the lens is invalid. Turning the camera off and on starts the sequence again.
Here is a video that shows what happens.
https://youtu.be/Tjeq3ZY1m-E?si=Cnl-QVnEYzsvnzeP
I have tried gently wiping the contacts of the camera and the lens with a soft cloth but this has made no difference. Is there anything else I could try or should I just contact Sony for a repair?
Any help is gratefully received. Thanks
At the end of last year, I bought a ZV-E10 with the kit lens and then added a couple of other lenses that I thought would give me a good range. I am still a novice and unfortunately, I had a busy year and wasn't able to get out to use the camera and lenses very much. However, recently I have noticed that one of the lenses is behaving oddly. I think it might be a fault but I thought I should ask before I try sending it back to Sony for repair whilst it is still under warranty. Maybe I am doing something wrong. The other lenses work fine.
The lens I'm having issues with is the Sony E PZ 18-105 mm (SELP18105G)
When I turn the camera on the lens seems fine to begin with but then appears to start randomly losing connection to the camera. It will zoom in and out and display F-- on the screen. After doing this three or four times it finally loses connection completely. If I try to use the zoom controls the screen says the lens is invalid. Turning the camera off and on starts the sequence again.
Here is a video that shows what happens.
https://youtu.be/Tjeq3ZY1m-E?si=Cnl-QVnEYzsvnzeP
I have tried gently wiping the contacts of the camera and the lens with a soft cloth but this has made no difference. Is there anything else I could try or should I just contact Sony for a repair?
Any help is gratefully received. Thanks